Refund / Return Policy

Our return policy is 14 days after receiving the item customers must contact us within 14 days after receiving the item.

  • New, unused, and sealed merchandise may be returned within 14 days of delivery at your own expense.
  • All returns are subject to a 10% restocking fee (+shipping fee)
  • All order cancellations (before shipping) are subject to a 5% fee to cover credit card processing costs.
  • For damaged items, we will need some additional information
    • An explanation of what was damaged
    • Photos of each of the items that were damaged
    • Photo of the outer box with the shipping label. (We will need this to send to the shipping carrier for claim purposes)
  • Once we receive your return, we will inspect the items and issue a refund (minus the restocking fee) within 7-10 business days.

 Our returns address is as follows:

Impulse Hobbies
c/o The UPS Store
21699 E Quincy Ave
Unit F #144
Aurora, CO 80015