Local Pickup Policy

Impulse Hobbies offers a local pickup option for customers who want to pick up their items locally and avoid shipping costs. Local pickup is available as an option during checkout and is not available with express checkout (pay with Google Pay or Apple Pay from the product page)

Customers who wish to use the local pickup option:

  • Local pickup is available Monday - Saturday (excluding holidays) from 11AM - 4PM
  • Pickup times will not be available at the store when we are at a convention. If you are attending the convention, contact us at support@impulsehobbies.com at least 24 hours prior and you can pick them up at the convention.
  • Pickup times outside scheduled hours can be arranged with advance notification. If you would like to schedule a time outside of our normal pick-up hours, please contact us.
  • Customers will be notified when their order is ready for pickup. If you wish to pick up your items before receiving the notification, please contact us to verify that we have it ready before you arrive.